ThePluginForge builds free WooCommerce plugins — EasyPost Shipping, Smart COD Control, and Buy Now Button — and backs them with real support. Here’s where to find help and how to get the most out of the support resources available.

Documentation

Each plugin has a dedicated documentation section covering installation, configuration, and all settings. Start there before submitting a support request — most common questions are answered in the docs.

The Support Page

For issues not covered in the documentation, visit the ThePluginForge support page. Submit your question with:

The more detail you provide, the faster your issue can be resolved.

Common Issues and Fixes

EasyPost Shipping: No rates appearing at checkout

Check that products have weight and dimensions set, that your EasyPost API key is valid, that carrier accounts are connected in your EasyPost dashboard, and that at least one carrier service is enabled in the plugin settings.

Smart COD Control: OTP not being received

Verify your SMS gateway API credentials, check that the phone number format is correct for your gateway (international format vs local format), and confirm there are no balance or sending limit issues with your gateway account.

Buy Now Button: Button not appearing

Check the plugin is active, that the product type is supported (simple or variable), and that the button hasn’t been disabled for that specific product or category in the plugin settings.

WordPress.org Support Forums

All three plugins are available on WordPress.org, which means they have public support forums on the plugin pages. The forums are monitored regularly and are a good place to search for issues others have encountered and resolved.

Staying Updated

Keep your plugins updated to the latest version — most bug fixes and compatibility updates are delivered via plugin updates. Enable automatic updates in WordPress or check for updates regularly in Dashboard → Updates.

Visit the ThePluginForge support page →

There’s no shortage of WooCommerce plugins. Most of them do too little, cost too much, or create more problems than they solve. ThePluginForge has taken a different approach — focused tools that solve specific, painful problems and don’t ask for a subscription to do it.

EasyPost Shipping & Bulk Label Printing

The flagship plugin. TheForge EasyPost Shipping brings live multi-carrier rates, smart 3D bin packing, address validation, one-click label generation, bulk printing, return labels, insurance, carrier pickups, and a full analytics dashboard to WooCommerce — all in one plugin, all free.

For stores shipping more than 20 orders a day, the bulk label printing alone pays for itself in saved time within the first week.

Smart COD Control

Smart COD Control is built for WooCommerce stores in markets where Cash on Delivery dominates and fraud is a real cost. OTP verification, eligibility rules, postcode blocking, COD fees and customer trust scoring give store owners real control over their COD risk.

Stores report RTO rate reductions of 40–60% after enabling OTP verification. For a store processing 100 COD orders a day at 30% RTO, that’s a meaningful saving in carrier fees and lost inventory.

Buy Now Button

The Buy Now Button is elegantly simple: skip the cart, go straight to checkout. For stores with high-intent product pages — landing pages, email campaigns, social ads — it removes the biggest drop-off point between intent and purchase.

Free. No Upsells. No Subscriptions.

All three plugins are genuinely free. No “pro” version gatekeeping the features you actually need. No monthly subscription to access the API. ThePluginForge’s model is straightforward: build great free plugins, earn trust, and let the quality speak for itself.

Browse all plugins at thepluginforge.com →