Cash on Delivery is the dominant payment method across South Asia, the Middle East and much of Africa — but it comes with a serious problem. Return-to-origin rates as high as 30–40% are common, driven by fake orders, buyer’s remorse, and outright fraud. Every RTO shipment costs you the label, the packaging and the carrier fee.
The TheForge Smart COD Control plugin lets you define exactly when COD is available. Block it for new customers, high-value orders, specific postcodes, or product categories. Only offer it to customers with a solid order history.
Before a COD order goes through, the customer enters a one-time PIN sent to their phone. Fake phone numbers fail immediately. Customers who aren’t genuinely expecting the delivery don’t complete the verification. RTO rates drop dramatically.
Set a minimum and maximum order value for COD. High-value orders carry more risk — nudge those customers toward prepaid methods instead.
If certain areas consistently generate high RTOs, block COD for those pincodes entirely. Paste in a list and the plugin handles the rest.
Add a small handling fee to COD orders to cover the risk and nudge customers toward prepaid payment methods.
Download Smart COD Control free →
Address problems are one of the most frustrating and expensive issues in ecommerce fulfilment. A customer types their postcode wrong, the package bounces back, and you’re out the shipping cost — sometimes twice.
The TheForge EasyPost Shipping plugin validates customer addresses against the EasyPost address verification service as they type at checkout. A green tick means the address is deliverable. A warning means there’s a problem — before the order is ever placed.
You choose the behaviour. Set it to warn only — the customer sees a warning but can still check out. Or set it to block checkout — no order goes through with an unverifiable address. Particularly useful for high-value orders where a failed delivery would be costly.
Address validation is built directly into the EasyPost plugin — no separate extension, no extra subscription, no third-party service to configure. It works with EasyPost’s existing verification API.
For US addresses, EasyPost normalises the address to USPS standards — correcting apartment formats, adding missing ZIP+4 codes and standardising state abbreviations. The cleaned address is what goes on the label.
Get TheForge EasyPost Shipping free →
Flat-rate shipping sounds simple, but it almost always means one of two things: you overcharge customers and lose sales, or you undercharge and eat the difference. Neither is acceptable when you’re running a real business.
When WooCommerce fetches shipping rates live from USPS, UPS, FedEx and DHL at the moment of checkout, your customers pay exactly what shipping actually costs — no more, no less. That’s what the TheForge EasyPost Shipping plugin delivers.
EasyPost is a multi-carrier shipping API used by major ecommerce companies. TheForge’s plugin wraps EasyPost in a clean WooCommerce-native interface, so you get enterprise-grade carrier access without enterprise complexity.
Live API calls at checkout could slow your store down. TheForge caches rates intelligently so repeat visitors with the same address and basket see instant results without another API call.
Not every carrier service makes sense for your store. The plugin’s carrier control panel lets you enable only the services you want to offer, drag them into priority order, and add handling fees or discounts per service.
Show customers estimated delivery days next to each rate at checkout. Set the format exactly how you want it: “Ships in {days} days”, “— {days} day delivery”, or anything else.
Download TheForge EasyPost Shipping free →
If you’re running a busy WooCommerce store, printing shipping labels one at a time is a genuine productivity killer. You open an order, generate the label, download it, print it — and repeat that 50 times a day. There’s a better way.
The TheForge EasyPost Shipping & Bulk Label Printing plugin connects your WooCommerce store directly to the EasyPost carrier network — and lets you generate and print labels for every open order at once.
Select your orders, hit Bulk Print, and every label lands in a single PDF ready for your printer. No switching tabs, no downloading individual files.
Customers see real-time rates at checkout from USPS, UPS, FedEx, DHL and dozens more. The plugin fetches rates live from EasyPost so your customers always see accurate prices — no more overcharging or eating unexpected costs.
The built-in packing engine tries all item rotations to work out the smallest box combination for every order. Fewer boxes means lower shipping costs and a smaller carbon footprint.
Invalid addresses cause failed deliveries and wasted labels. The plugin validates every customer address in real time as they type, showing a green tick or a warning before they ever place the order.
Generate return labels for customers in one click. Add EasyPost shipment insurance to any order. Schedule carrier pickups without leaving your WooCommerce dashboard.
The plugin is available free on WordPress.org. Download TheForge EasyPost Shipping →